*VERY IMPORTANT - All jumpers require a valididated waiver on file prior to jumping. Guests under 18 will require a validated waiver signed by their Parent or Court Appointed Legal Guardian. Waivers can be completed online at www.springz.ca or at our facility.
*Cancellation policy : Deposits for Events more than three weeks away will be refunded, if less than three weeks remain before the event an instore credit will be issued.
*Each Party/Group or Field Trip Event has a minimum charge.
*We do not allow outside food or drink. For Parties only we allow you to bring cake or cupcakes, candles and lighter.
*Springz has a No Gratuity policy.
*Your party room will be setup for the number of paid guests (jumpers).
*Your party room is colorful but should you require additional decorations we ask that you put them up with painters tape. Pinatas and Confetti are prohibited. Access to your party area will be at start of your party time. Springz staff cannot assist with decoration of the party room.
*Pizza and Pop packages include 2 slices of pizza (pepperoni or cheese), per guest. If you would like additional pizza, pop, or if you need to change your pizza from pepperoni to cheese only please notify us in advance of your event date.
*Springz is not responsible for lost and stolen artilces.
*Addition of a Fruit or Veggie tray must be submitted 48 hours in advance of the event date.
Any additional questions please do not hesitate to contact us at 519-250-1111.
Thank you and we look forward to seeing you soon.